Privacy policy

Introduction

Matero Cookware B.V. respects the privacy of visitors to the website, in particular the rights of visitors with regard to the automated processing of personal data. For the sake of full transparency with our customers, we have therefore formulated and implemented a policy regarding this processing itself, its purpose, and the options available to data subjects to exercise their rights as effectively as possible. 

For all additional information about the protection of personal data, you can visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/nl.

By continuing to visit the Website you accept the following terms of use. You accept the use of cookies and other tracking systems. If you wish to refuse this use, please click the following link . 

The current version of the privacy statement available on the website is the only version that applies while you visit the website, until a new version replaces the current version.

Article 1 - Legal provisions

1. Website (hereinafter also "the website"): www.materocookware.com
2. Controller responsible for the processing of personal data (hereinafter also: "The administrator"): Matero Cookware B.V., located at Nordhornerstraat 18, 7742 VW Coevorden, Chamber of Commerce (KvK) number: 90265785.

Article 2 - Access to the website

Access to the website and its use is strictly personal. You will not use this website, nor the data and information provided on it, for commercial, political or advertising purposes, nor for any commercial offers, and in particular not for unsolicited electronic offers.  

Article 3 - The content of the website  

All trademarks, images, texts, comments, illustrations, (animated) pictures, video footage, sounds, as well as all technical applications that can be used to make the website function and, more generally, all elements used on this site, are protected by law through intellectual property rights. Any reproduction, repetition, use or adaptation, in any way whatsoever, of the whole or only part of it, including the technical applications, without prior written consent of the controller, is strictly prohibited. If the administrator does not take immediate action against any infringement, this cannot be interpreted as tacit consent or as a waiver of legal action.

Article 4 - Management of the website

For the proper management of the website, the administrator may at any time:

• Suspend, interrupt or restrict access for a certain category of visitors to all or part of the website
• Remove any information that may disrupt the functioning of the website or that violates national or international legislation or internet etiquette
• Temporarily make the website unavailable in order to carry out updates 

Article 5 - Responsibilities

The administrator is in no case responsible for failures, malfunctions, difficulties or interruptions in the functioning of the website, as a result of which the website or one of its features is inaccessible. The way in which you connect to the website is your own responsibility. You must take all appropriate measures yourself to protect your equipment and your data against, among other things, virus attacks on the internet. You are furthermore responsible yourself for the websites and data you consult on the internet.

The administrator is not liable for legal proceedings brought against you:

• Due to the use of the website or services accessible via the internet
• Due to violation of the terms of this privacy policy

The administrator is not responsible for any damage that you yourself incur, or that third parties or your equipment incur, as a result of your connection to or use of the website. You will refrain from any action against the administrator as a result of this.

If the administrator becomes involved in a dispute as a result of your use of this website, it is entitled to recover from you all damage it suffers and will suffer as a result. 

Article 6 - Collection of data

Your data is collected by Matero Cookware B.V. Personal data means: all information about an identified or identifiable natural person; a natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more elements specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

The personal data collected on the website is used mainly by the administrator to maintain relationships with you and, where applicable, to process your orders.  

Article 7 - Your rights regarding your data

Under Article 13(2)(b) of the GDPR, everyone has the right to access and rectify or erase their personal data, or restrict the processing concerning them, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us via support@materocookware.com 

Any such request must be accompanied by a copy of a valid ID document, signed by you, and stating the address at which you can be contacted. Within 1 month of the submitted request, you will receive a response to your request. Depending on the complexity of the requests and the number of requests, this period may be extended by 2 months if necessary.

Article 8 - Processing of personal data

In the event of a violation of any law or regulation, of which the visitor is suspected and for which the authorities require personal data collected by the administrator, this data will be provided to them following an explicit and substantiated request from those authorities, after which this personal data will therefore no longer fall under the protection of the provisions of this privacy statement. 

If certain information is necessary to gain access to certain features of the website, the controller will indicate the mandatory nature of this information at the time the data is requested.

Article 9 - Commercial offers

You may receive commercial offers from the administrator. If you no longer wish to receive these, please send an email to the following address: support@materocookware.com

If, while visiting the website, you come across any personal data, you must refrain from collecting it or from any other unauthorized use, as well as from any act that constitutes an infringement of the privacy of that person or persons. The administrator is in no case responsible in the above-mentioned situations. 

Article 10 - Data retention period

The data collected by the website administrator is used and retained for the period stipulated by law. 

Article 11 - Cookies 

A cookie is a small text file that is placed on the hard drive of your computer when you visit our website. A cookie contains data so that you can be recognized as a visitor on each visit to our website. This makes it possible to set up our website specifically for you and to make logging in easier. When you visit our website, a banner appears informing you about the use of cookies. By continuing to use our website you accept its use. Your consent is valid for a period of thirteen months.  

We use the following types of cookies on our website:

- Functional cookies: such as session and login cookies for keeping track of session and login information. 

- Anonymized analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages and topics. This allows us to better tailor our communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place. 

- Non-anonymized analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages and topics. This allows us to better tailor our communication and information provision to the needs of visitors to our website. 

- Tracking cookies: such as advertising cookies intended to show relevant advertisements. Personal interests can be inferred from information about websites visited. This allows organizations to show their website visitors targeted advertisements, for example. Tracking cookies make it possible to build profiles of people and treat them differently. Tracking cookies generally involve the processing of personal data. 

More specifically, we use the following cookies:

- Google Analytics anonymized (analytical cookies)

- Google Analytics (analytical cookie) 

- Adobe (analytical cookie)

- Facebook (tracking cookie)

When you visit our website, cookies from the controller and/or third parties may be installed on your equipment.

For more information about the use, management and deletion of cookies for each type of operating system, we invite you to consult the following link:  https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/cookies#faq

Article 12 - Images and products offered

No rights can be derived from the images accompanying the products offered on the website.

Article 13 - Applicable law

Dutch law applies to these terms. The court of the place of establishment of the administrator has exclusive jurisdiction in the event of any disputes regarding these terms, except where a statutory exception applies. 

Article 14 - Contact

For questions, product information or information about the website itself, you can contact support@materocookware.com